Your package will normally be dispatched via the Royal Mail or DPD on the same or next business day after cleared payment. We always confirm via email that your item has been shipped.
All shipping prices are for unlimited items:
Please check a shipping price during checkout (charged by weight)
Please ask for postage costs (charged by weight)
Genuine postal losses are rare in the UK. Experience has shown us that in most cases items are returned to us by the Post Office as uncollected when buyers have reported items as undelivered. Please check with your local delivery office before contacting us about non-delivery. Where items are returned to us we will contact you and a further Postage and Handling charge will be made before items can be redelivered.
In the event that a parcel is returned to us and there are some issues that should be resolved, an email is written to the customer notifying him/her of the parcel. If 60 days lapse without any response, the goods are warehoused and disposed of.
At Military 1st we want you to be completely satisfied every time you shop with us. Occasionally though, we know you may want to return items.
We are more than happy for you to return any of our goods for a refund of the item price within 30 days of receipt, as long as, they are in resellable condition with any packaging and labels intact. You must contact us by email at firstname.lastname@example.org within 30 days of the item being delivered. So feel free to try any of our fantastic range available with our no quibble, no question returns policy.
You the customer will be responsible for the cost of returning the item to us. It can be shipped back via a service of your choice although we do recommend a secure trackable method that requires a signature on delivery.
How to return your order:
First thing.. Excellent service from M1st as ALWAYS.. Belt is high quality as expected from 5.11 and extremely easy to setup, I use it as my daily duty belt so carrying kit, cuffs, baton, torch etc etc.. So having the inner velcro backed belt fitted allows me to set the kit in the desired place and once set it stays exactly where I need it.. The buckle system is ingenious, no more breathing in to do it up, this vertical design really works well, 100% from me on this one.. Sizing: I purchased the XL based on it goes over trousers and belt and has all kit attached, but in all fairness I wish I had got the Large, because you have plenty of adjustment both sides, also if its to big (in my case) you lose a fair chunk of velcro on the inner part of main belt for the inner to stick to, so if your unsure my suggestion dont buy bigger, if you measure 36 waist or what ever get that size, not the size over your normal day trousers etc.. Hope this helps.. Ps Colleagues will be in envy..))