Your package will normally be dispatched via the Royal Mail or DPD on the same or next business day after cleared payment. We always confirm via email that your item has been shipped.
All shipping prices are for unlimited items:
Please check shipping price during checkout (charged by weight)
Genuine postal losses are rare in the UK. Experience has shown us that in most cases items are returned to us by the Post Office as uncollected when buyers have reported items as undelivered. Please check with your local delivery office before contacting us about non-delivery. Where items are returned to us we will contact you and a further Postage and Handling charge will be made before items can be redelivered.
In the event that a parcel is returned to us and there are some issues that should be resolved, an email is written to the customer notifying him/her of the parcel. If 60 days lapse without any response, the goods are warehoused and disposed of.
At Military 1st we want you to be completely satisfied every time you shop with us. Occasionally though, we know you may want to return items.
We are more than happy for you to return any of our goods for a refund or exchange within 60 days of receipt, as long as, they are in resellable condition with any packaging and labels intact. So feel free to try any of our fantastic range available with our no quibble, no question returns policy.
UK returns are FREE and easy! You'll find a pre-paid label on your returns note in your parcel. Just return through your local Royal Mail post office in over 11,500 locations.
You, the customer, will be responsible for the cost of returning the item to us. It can be shipped back via a service of your choice although we do recommend a secure trackable method that requires a signature on delivery.
How to return your order:
Ok so I bought one of these hoodies yesterday from Patrol Base in Huddersfield for £23.95 so it's actually cheaper on this site by a couple of quids. First impressions are it's bloody amazing. Soft, warm, comfortable and fits very well. I got a size Large and I think maybe I should have got an XL but this will probably get better after the first wash or 6. The outside temperature as I type this is minus five at midnight and it still feels warm and comfy to have on with just a long sleeve merino base layer on underneath. If you want a comfy, cheap hoody that feels well made and cosy do what I did and buy this one. Then come on here and tell me how good it feels to sit around with the hood up on a cold winters night. All the best. AidyMadd